See Something, Say Something: Building a Culture of Vigilance

See Something, Say Something is a simple and effective practice that significantly contributes to maintaining a safe working environment.

The See Something, Say Something approach is about encouraging workers to report any unsafe conditions, behaviors, or situations they observe.

Safety is a shared responsibility, and every employee has a role in maintaining a safe working environment.

• Shared responsibility ensures everyone contributes to safety.
• Collective vigilance prevents hazards from going unnoticed.
• Actively speaking up about hazards promotes a culture of safety.
• A safe working environment benefits all employees.

The main theme of See Something, Say Something is this: If you see a hazard or unsafe act then fix it, do something, or report it, but do not ignore it. If you see an injury or incident occur, report it immediately.

If employees aren’t sure if they should report something, encourage them to be cautious and go ahead and report it! Small issues can lead to tragic consequences if they are not addressed promptly.

Proactive reporting fixes minor hazards that have the potential to cause significant property damage or critical injuries if they are left unchecked.

During safety meetings remind team members that they should report any hazards or unsafe conditions immediately. Being vigilant about identifying these issues can prevent accidents and injuries. Workers should speak up if they see hazards like:

• Wet floors, loose or uneven flooring, or other slip and trip hazards
• Blocked emergency exits
• Damaged tools or equipment
• Poor lighting in walkways or work areas
• Missing or damaged PPE
• Unusual noises or smells
• Missing or malfunctioning safety guards
• Unstable scaffolding or ladders

Employees should also be reporting unsafe acts and suspicious activities. Observing and reporting these behaviors can prevent potential security breaches, hazardous situations, or injuries. This could include scenes like unauthorized persons in restricted areas, co-workers ignoring safety protocols, or someone exhibiting distracted behavior which can very quickly lead to accidents and injuries.

Of course, the hazards and unsafe acts listed above are only examples and not a complete list. Encourage employees to think about their workplace or jobsite and consider all the potential hazards that may need to be reported.

When employees notice a hazard or unsafe act, they should use available reporting channels to notify the appropriate personnel. To report a hazard, workers may need to speak directly to a supervisor or manager, use a dedicated safety hotline, or fill out a hazard report form.

Knowing the reporting process ensures that workplace hazards are addressed promptly. Make sure new employees are trained on how to report hazards, incidents, and near misses and remind all team members regularly what these processes are and how they should be utilized.

Hazard reports should be specific and detailed. Employees should be providing the exact location of the hazard, a description of what was observed, and the time and date of the observation.

Providing the specific location helps in locating and addressing the hazard. Descriptions provide context for the severity and nature of the hazard. Time and date assist in tracking patterns or recurring issues.

Immediately after a work-related injury or incident occurs workers should be trained to follow the company’s reporting procedure and quickly notify the appropriate personnel that an incident has occurred.

It’s important that all incidents are reported quickly to make sure that anyone who may be injured has the opportunity to receive the medical care they need, and the company can respond effectively to ensure the hazard is fixed before anyone else gets hurt.

Workers should take action if they come across a hazard that can be fixed easily and safely. This might include simple solutions like:

• Moving a trip hazard out of the way
• Cleaning up a minor spill
• Removing clutter from walkways
• Picking up and disposing of trash or debris
• Securing loose cables or cords
• Alerting someone if it seems like they are distracted
• Moving tools or objects that are a falling object hazard
• Closing drawers or cabinet doors that have been left open

It’s important that workers take quick action if there is an immediate threat or situation that requires a fast response. This might involve evacuating the area, using a fire extinguisher, or administering first aid.

Alerting others to the danger helps ensure everyone's safety. Evacuation ensures safety from dangerous situations.

Using a fire extinguisher can control small fires and prevent them from spreading. (Employees should only use a fire extinguisher if they are trained and confident; otherwise, they should evacuate the area.)

First aid (by trained individuals) can stabilize injured individuals until professional help arrives.

Promote a culture of safety by encouraging workers and new employees to adopt the "See Something, Say Something" mindset. This is particularly successful because leading by example sets a standard for others to follow.

Early adoption of safety practices ensures new employees understand their importance. Training new employees on reporting methods prevents future hazards. Integrating new employees into the safety culture maintains consistency.

If everyone is fixing or reporting hazards, then others don’t have to guess if it’s appropriate to do so because it just becomes part of the positive safety culture on the job.

By actively engaging in continuous improvement and fostering a proactive safety culture, employees will contribute to a safer and more efficient work environment for everyone.

Final thoughts that are helpful to share with employees during a safety meeting:

1. Participate in safety training sessions and drills that become available in order to stay prepared.
2. Share any new hazards you identify with your team to raise awareness.
3. Suggest practical solutions for recurring safety issues during team meetings.
4. Collaborate with co-workers to ensure that everyone is adhering to safety procedures and supporting each other to maintain a safe place to work.