Guarantee & Refund Policy

last updated August 11, 2016

Guarantee

From the team at Weeklysafety.com, LLC, we guarantee that we have put our heart and soul into creating and sourcing the the absolute best safety products and services for you to improve the safety in your organization. We think you will feel the same way when you experience what our membership site has to offer. However, if you discover that our safety training does not match the needs of your company at the moment, please remember that you’re fully protected by an 100% unconditional money-back guarantee.

Our goal is to ensure that you have the best possible experience with us at Weeklysafety.com, and if that is not the case, then we don't want to make it difficult for you to move on. (But we'll be sorry to see you go!)

No Hassle, Super Easy, Speedy, No Strings Attached Refund Policy

If you decide at any time during the first 30 days after starting your membership with Weeklysafety.com that our content and services do not suit the need of your company, please contact us at safety@weeklysafety.com and let us know that you would like to cancel your membership. Please note that the 30 days mentioned does include any free trial period offered. We ask that you delete all files you may have downloaded from our membership area (as these are exclusive to Weeklysafety.com members only) and you discontinue use of any Weeklysafety.com content and materials at your company. In this situation, if we are notified within 30 days of the start of your membership, you will get your money back. That's a firm promise and commitment.

To serve you and others better in the future, we request (but do not require) that you tell us why you want a refund. We want satisfied customers and if there is something about your experience that we could learn from and improve upon, then we will take that into consideration for future product and service development. (What we mean is, your opinion is important to us!)

Note: If it has been longer than 30 days and you really feel like you need a refund, just reach out to us at safety@weeklysafety.com. I'm sure we can come to a mutual solution that we can both agree on. Even if you don't continue to use our products and services, we don't want you to leave this relationship with a bad feeling. 

Cancellation Policy

It is your right to terminate your relationship with Weeklysafety.com, LLC by cancelling your membership at any time. To do so, please contact us at safety@weeklysafety.com and let us know that you would like to cancel your membership. We will cancel your membership within 5 business days and no further charges will be made to your credit card. We ask that you delete all files you may have downloaded from our membership area (as these are exclusive to Weeklysafety.com members only) and you discontinue use of any Weeklysafety.com content and materials at your company. Upon notice of your request to cancel your membership, your User Account will be deactivated and you will no longer be able to log into the Weeklysafety.com member area.

Please remember that asking for a refund or cancelling your membership but continuing to use content, training or materials purchased from us is the same thing as stealing and may also violate applicable intellectual property rights law.

Feedback

We welcome feedback from any Weeklysafety.com members or potential members. If you gave our membership site a try and it didn't work for your company, we would love to know why so we can possibly incorporate more useful material into our membership site in the future. If you think things at our site are great, but could be better, let us know! If you have a specific need that isn't addressed but would really help out your company, please reach out to us. If we agree that any suggestion we receive matches the spirit of Weeklysafety.com and would benefit our website or membership area then we will add that to our improvement list in order of the priority we think it deserves. Email us anytime at safety@weeklysafety.com. 

Issues, Problems or Complaints

If you have an issue with our website, our membership area, the training content or any other materials provided please just let us know by emailing us at safety@weeklysafety.com. We are real people and we will respond to you (unless you are really mean, then we might not.) If you have found what you believe to be an inaccuracy in any training content, please let us know so we can revise, update or clarify, if needed. It is never our intent to provide anything less than an optimal experience for our visitors, our customers and our members so if you have anything that you think we should know about, please don't hesitate to tell us.

Contacting Us

Please submit all communications via email to safety@weeklysafety.com. Make sure to clearly state for which product or service you are referring to and include your username or email you used with that product or service.

If you prefer to reach out to us by mail, please do so at anytime at this address:  Weeklysafety.com, LLC, 5435 N. Garland Ave. Ste. 140-244, Garland, TX 75040.

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