This safety video program on Conflict Resolution in the Office discusses different types of conflict that employees may encounter in the office, how to find lasting solutions to disagreements, and what to do if a conflict threatens to get out of control.
In a workplace, conflicts that are handled appropriately can be a source of innovation and positive change, both for employees and the companies they work for. But when conflicts go unresolved, they can raise stress levels, interfere with business, and even lead to physical violence.
Areas covered in the safety video program include:
- understanding workplace conflict,
- responses that can make things worse,
- resolving conflicts effectively,
- how to handle a confrontation, and more.
The safety video program comes with a quiz, a scheduling and attendance form, a training certificate, and an employee training log.
This safety video program is produced by The MARCOM Group, Ltd.